Wednesday, 29 February 2012

Sorted.

Extremely pleased with myself.
Odious little man (Steve from Accounts) rang again from VISION PUBLICATION GROUP (see last post) and asked me again for the money I so called 'owed'. I had, in the time since our last dear little phone call, contacted Trading Standards, and a very kind solicitor from the Federation of Small Businesses. Between the two of these phone calls, I managed to get a letter together to send to Vision. This letter was unsent but ready to go, when Steve (see above) called.
I hit him with it.
Gave him What For.
Told him about the business forums I had found on the internet, where at least 30 other people had experienced the same thing FROM THE SAME COMPANY!
Told him about contacting Trading Standards and the FSB legal department.
Told him that unless he provided concrete evidence that I HAD confirmed the invoice, that I would be contacting the police for harassment.
I was on a roll, my voice no longer quiet and uncertain, but booming and confident and DETERMINED that the bullying should stop.
Steve from Accounts told me that I should talk to Andy from Accounts.
And rang off. Fast.
Next day we got a call from Vision saying that the invoice had been cancelled.
Ridiculous, eh? Like a bully in the playground who just needs someone to stand up to him.
Anyway, I did.
And will NOT be getting into the same situation ever again.
Do you know what? I actually asked to listen to the recording of the so called confirmation phone call. I sounded so damned NICE and NORMAL, if a little bewildered by the assumption that I had agreed to an advert. I could hear my voice saying, 'Actually I need to talk to my colleague,' and 'This sounds good in theory but in practice...' etc. All interrupted. All ignored. And all to the background of the children at my pre-school playing...
Makes me steam with rage that people take advantage like that.
And so, while I will always remain polite, I will never again fall into that trap.
It just goes to show how the very worst of mankind use the nice people out there for their gain.
But not this time.

Saturday, 25 February 2012

GO AWAY!

Aren't pushy people on the phone just the pits?
Was rung up last week by odious little man who demanded money from us for an invoice supposedly confirmed, by phone, a month or so before. The invoice was for an advert, with money going towards a charity. We had already done one advert in the summer, and were SO not up for yet another one. I explained to him, very nicely, that we were a tiny little pre-school, and not really up for forking out another £600 when we needed every penny for the children. I was sure that he understood, blah, blah,blah.
He didn't.
At all.
He started to get rather unpleasant, and told me that there was a 'recording of the confirmation', and invited me to listen to it.
Which I did.
And could hear myself, (cor, I didn't 'alf sound posh and all) saying Yes to this, and Yes to that, and then explaining that I would be delighted to give the money but not now... and then being talked over by the voice at the other end, before the phone call abruptly ended, and I was left with a £600 bill.
But...!
But...!!
And all of this happening because I am polite to a pushy, aggressive sales person last October.
Believe me, it's hard enough telling these people to naff off when sitting quietly at one's desk, surrounded by paper work and Stuff. But to be surrounded by 20 small children, at our pre-school, one holding my hand, the other needing their nose wiped, it becomes almost impossible to give one's full attention to a full spate of sales technique at the other end of the phone. I kind of zoned out when the pushy sales lady (who rang right in the middle of a morning session at our pre-school) went on and on about how kind we were, and what she wanted, and how she was going to go about doing things for us. But I put the phone down knowing that I hadn't committed to anything. Phew!
Only to get another phone call some time later saying that they were so delighted that I would like another advert (costing £600) and how would I like to pay.
Stutter!
What?!
I was totally taken aback by their engineering of the conversation to make it sound like I HAD confirmed.
The very dull end to this very dull tale is that I am now in the process of trying to prove that I did NOT commit to yet another advert in some poxy publication and that we will NOT be paying out £600 for an advert we don't want.
It is taking up hours of my time, and I am getting more and more annoyed as each phone call, email, letter goes on.
I now have Trading Standards on the case, plus the Federation of Small Businesses.
Feels like bullying. It really does.
Cross your fingers for me, folks.

Friday, 13 January 2012

Pee'sd off

Christ, have done it again.
Very Nice Man came round to fix the gutter, which had been ripped off during storms of late (causing much grief in night as one heard the bang bang banging of loose guttering about six feet away from head ALL NIGHT LONG).
Anyway.
Very Nice Man arrived with very long ladder and proceeded to go up very long ladder to wrench bastard guttering away from roof and replace with new. Hooray!
I hovered at the bottom of ladder while Very Nice Man shouted a lot from the top of the ladder. Most of which I couldn't hear, as he was face to face with roof, and sound was rather muffled.
Anyway.
Offered him some tea. Called for dog who was sniffing about. Dog came, and neatly cocked his leg and pee'd all over the Very Nice Man's tool box.
Ker-ist.
While Very Nice Man was still speaking I backed into utility room, which was conveniently placed just behind me, grabbed large wad of loo paper also conveniently placed just behind me, and made for the tool box, loo paper hidden behind my back.
Very Nice Man was still talking.
Bent over double quick, wiped back, forward, sideways and a quick flourish to finish, and made for the compost heap with what I hoped was a Nonchalent sort of walk.
Very Nice Man didn't have a clue.
Thought that I really ought to wipe it with proper antibacterial wipes, so went back into house.
But phone rang, I got distracted, and the next thing I knew was the Very Nice Man was at my front door with his tool box.
Bye, he said, cheerily.
Bye! I said back. Not looking at tool box.
Which was decidedly damp.
Oh, for God's sake, YOU WOULDN'T HAVE OWNED UP EITHER.

Monday, 19 December 2011

O Christmas Tree!

Oh, God, no.
It's that time of year again.
Yuletide.
When the children assist in the Decorating of the Tree.
Help. Me.
Not that I am Anal by any stretch (sorry) of the imagination, but I DO like my decorations to look sort of Nice.
About this time, up goes the tree, and I grit my teeth and clench buttocks as Children, with squeals of joy, ruin the Bastard Tree in about three minutes.
A cluster of glittery sort of horrors are placed all over it, while endless small (WHY?) bits of tinsel are draped round and round and ROUND it until the green of the tree is totally obliterated, and it resembles a rather unpleasant sort of Naff Lady Costume in Panto.
And the baubles.
Oh, God, don't let me even THINK about the Baubles...
Each January I surruptitiously chuck Nasty Baubles in the bin, and breathe sigh of relief that NEXT year we will have tasteful, modest, rather Chelsea looking decorations on our tree.
And what happens the next December? Eh?
Blasted teachers (am one of them) send home tatty old bits of tinsel and tired felt, wrapped round lavatory rolls, while Proud Child bears this treasure home, and carries it, with great Pomp and Circumstance, to the tree.
And hangs the Horror on it.
I WANT MY TREE BACK.
I want a modest little ensemble of lights and glass and colour. I want people to Oooh and Ahhh as they first take a peek of it. I want to sip champagne, with the fire roaring, the tree twinkling, and friends chatting.
I want, I want, I want....
And so, last night we decorated the tree. And I clenched said buttocks while children bickered over where to put tinsel, lights, baubles and general crap.
When I realised that they actually were Doing It Right.
!!!
!!!
!!!
Really!!!
Middle Son instructed younger two to stand back while he draped lights round and round. Standing back to check they were even.
!!!
Youngest draping tinsel randomly round anywhere, and the others telling him to stop, as they hadn't finished doing the lights yet.
!!!
On finishing the lights, out came the tinsel.
Oh, Ker-ist.
Round the tree the tinsel went, children standing back and looking at their handiwork as they decorated.
!!!
Up went lovely bright red baubles, then gold. Always being checked they were in the right place.
'It's looking good,' commented Middle Son occasionally, to himself.
And it was!!!
The fairy lights twinkled in all the right places, the glass bits danced with light, the shiny bits shone just in the right places, and when the tree was done, and we all stood back, we gave out a unanimous, Ahhhhh.
Because it was beautiful. Truly.
And I felt ashamed of my horrible pre-conceived ideas of how Crap my children were at decorating trees and such.
Because they are rather Superb after all.
And we spent an evening in the company of the most beautiful tree in the world, with the firelight glancing off tinsel and glass, and glinting most satisfactorily through my glass of wine.
Hooray!! Another milestone passed in this Parenting Malarkey.
Chuffed, I am.
Really Chuffed.

Thursday, 15 December 2011

Password? What Password?

Today I actually wondered what my password was, as I tried to get onto my blog.
I FORGOT it!
For Flip's sake.
I actually Forgot My Password.
This is madness.
I LOVE my blog. Hoover round it regularly, polish all the nick nacks...
Put some nice pictures up.
Invite friends over to look at pitiful worded offerings about Poo.
Laugh at comments.
Cry at comments.
Visit other blogs and offer to do the washing up. (not really, which is WHY blogging is so fabulous)
And there I was, that little flashing thing on the screen hovering over the rectangle space where the password should go, thinking...
What the hell IS it?
My password.
Blank.
Scratched head.
Picked nose.
Drummed fingers on keys.
Asked myself out loud.
And after several moments of painful thought, remembered.
Hooray!
At last!
Typed it in.
And there I was! On my blog again after weeks of absence. Purple person at top of blog with lots of champagne.
God, I thought.
Must change that picture, I look like a loon.
Which, of course, I am.
Looked at all the names down my blog list.
Hovered over them. Very glad to see those familiar names again after my absence.
It's not changed! They're all here!
Rather like coming into room where party is and you know everyone.
Fab.
And so, here is my paltry middle of December offering...
Crap, eh?
But heartfelt crap, so that's OK.
Flipping heck, this is hard work. I had forgotten how I need to check each sentence for being spelt right, and not too long, and not too short. Might have to take up Facebook instead.
NO! NEVER!! Well, actually DO have Facebook account, and occasionally go on it so that I can feel smug about all the other people who go on it incessantly and say things like, 'Am doing my washing.'
???
Right, going to write down my password so that will remember it when I next log in.
And then am going a'visiting. Get your kettles on...milk and a little sugar, please.
See you in a mo'!
xx

Friday, 14 October 2011

Insect Days

Had the most glorious time today.
It was an Inset day (Insect day) and after asking Youngest where he wanted to go, he announced, without any hesitation at all...
'DFS please.'
Ker-ist.
Had thought that he might like to go swimming/bowling/cinema/beach (please, no, too flipping cold) or maybe a little hot chocolate with a bucket of marshmallows on the top.
Nope.
DFS.
"OK!" I said. Brightly. Tightly.
And we did.
After a mighty nice breakfast at our local deli... BEFORE which Youngest complained long and hard about WHY should we have breakfast somewhere else and WHY didn't we just stay at home and WHY should he go when he didn't want to, etbloodycetera, and AFTER which Youngest said, WHY don't we come again tomorrow, and when I said No, quite firmly, due to the eye watering bill, he said but WHY until I quietened all of that sort of questioning with a Look.
Anyway, and so to DFS we went.
For God's sake.
And, once again, DFS poured its magic over us.
No, really!
We started with the Crap Sofas by the entrance (bright red and rock hard, euurggh, we all said) and moved on to the Floral Section (swirly flowers and shiny hard legs, eurrgghh, we all said) And then we moved on to the Electronic Chairs.
Really!
Awesome stuff.
You press a button and watch as your feet slowly appear from the floor until they are well above you and all you can see is the ceiling. We all sat in various violently coloured Electric Chairs (as Youngest called them) and waved cheerily across the yards of carpet and wandering Pensioners. (I have to watch that, as Pensioner will be me in 9 years)
And we ended up on a vast thing, about 15 feet long, presumably a sofa, but really, you would need a Hangar for that piece of kit...
We all sat in a straight line on this huge slice of Upholstery, when along came a rather keen shop assistant, eyes on stalks, as he probably thought we would buy the bugger.
Nope.
But I said conversationally, nice sofa, how much, and he lit up like a Christmas Tree, and told us everything we never wanted to know about sofas, until our eyes glazed over and we began to swoon with boredom.
And so we left the Boring Man, as Youngest so aptly described him, and rejoined the normal world outside the shop.
It was fun, though, and we might make another trip next Insect Day, weather permitting.

Saturday, 24 September 2011

Stop the World, I want to get off.

I am utterly spent. Nothing left. Exhausted.
And yet...
I keep on going, knowing that I am tired to the bone and need to stop.
I keep on going, clearing, moving things back to where they belong, moving things back to where they belong AGAIN, and then repeating the process, every single day of my domestic life.
Parenting, nurturing, caring. Such a business. Such a knackering, bone-cracking, mindlessly, needlessly EXHAUSTING season of life.
Today I don't like it very much. I want to get off. Please.
But that wretched momentum keeps me pinned in place, unable to escape.
Even if I COULD escape, I wouldn't go. Obviously.
Just because I look spent and tired and fed up, doesn't mean that I should bugger off and let some other poor old dear do it.
We ALL feel like this from time to time.
Only this 'time to time' seems to have stretched right through the Summer Holidays, right up to the present moment, without releasing its grip.
I'll be fine soon. Look back on this period of time with a sense of sympathy for myself. Be glad that it's over.
But for now, it isn't over. It's right here.
And soon I'll have to get off this chair, and the comfort of hammering away at keys on my computer, seeing the words form on the screen, saying just what I am feeling, and where I would rather be. And I'll have to make tea, run baths, cajole, smile, and be a mother.
Don't want to.
Sigh.
This is NOT my usual post, eh?
Sorry, chaps.
I'll write soon about Stuff and Nonsense, giggle while I'm typing, enjoy the way the post is going, look forward to pressing that Publish Post button...
But for now I am Eeyore-like.

"I might have known," said Eeyore. "After all, one can't complain. I have my friends. Somebody spoke to me only yesterday. And was it last week or the week before that Rabbit bumped into me and said 'Bother!'. The Social Round. Always something going on."


Oh, well, better get on. Tea beckons.
Just one more quote and I'll be off...

"Good morning, Pooh Bear," said Eeyore gloomily. "If it is a good morning," he said. "Which I doubt," said he.
"Why, what's the matter?"
"Nothing, Pooh Bear, nothing. We can't all, and some of us don't. That's all there is to it."
"Can't all what?" said Pooh, rubbing his nose.
"Gaiety. Song-and-dance. Here we go round the mulberry bush."

Tuesday, 20 September 2011

You know when they say that you look like you've been through a hedge backwards?
Well, that was me.
Yesterday.
You see, I actually went through a hedge backwards.
Twice.
Clearly I had to go forward in order to be able to reverse the process and go backwards. I could have quite easily turned around, and gone back through the hedge forwards again. Only I couldn't, you see, as I had to hold my dog by his tail, in order to prevent him running after a man and his two dogs along the lane.
And so, there I was, hair attached in agonisingly painful fashion to rather a lot of brambles, in the MIDDLE of our hedge, and wishing that I had NOT let the dog out just before I had my nice cup of tea, well deserved after SIX hours of very dull ACCOUNTANCY work. For God's sake.
And as I clutched the very end of said dog's tail, I found that my grip was not going to hold.
Dog (Milo)gave an almightly yelp and leapt out from our hedge, into lane, bounding around with two rather cross looking dogs, and an equally cross looking man. Utterly unable to follow, due to thick branches, brambles and nasty looking nettles, I stayed put.
'Ooops!' I said, in conciliatory tones. 'I let go of my dog's tail! Silly old me!'
And I leaned forward, peering through the hedge, trying to catch eye of Cross Man, while tearing brambles off hair, clothes and face. Mad Woman of Borneo-style.
Cross Man, after aghast looks in my direction, started shouting at his dogs, and so I joined in and shouted at mine.
None of them paid the slightest attention, as it was clearly more fun sniffing bottoms and comparing notes.
When all of a sudden, Milo (my dog) came belting through the hedge, tail between his legs, turned around and prepared to go out again.
'Oh, no you don't!' I said, breezily and confidently.
As Milo went straight out onto the lane again.
This jolly little ritual went on for an agonising couple of minutes, while I alternated between yelling and wheedling. Just what Dog Owners Shouldn't Do.
Finally the little bugger (Milo, not the Cross Man) belted back into the hedge again. With an almighty leap in his direction, I grabbed him by the collar, and speaking through the large branch now actually lying across my face said,
'Got him! Thanks so much! Off you go!' sort of stuff, and to my intense relief, Cross Man started off up the lane, dogs trailing behind.
Thank Buggery for that, I thought.
And then realised that I was completely Stuck.
Brambles were pinning me down on every side, and one large branch had me braced against another.
Flipping Wonderful.
And so I Went Through a Hedge Backwards. Slowly, hair tearing out, face scratched, nettles doing their damndest to prickle and sting as much bare skin as they could.
Bastards.
And as I finally prised myself loose, Milo darted forward. Again.
'OH NO YOU UTTER UTTER BUGGER NOOOOOOOOOOOOOOOO!' I yelled, and lurched forward, JUST grabbing his collar and.... yes..... Going Through The Hedge Backwards Again.
Ker-ist.
I dragged my Bad Dog into the house, slammed the door and went to check the damage in the downstairs loo.
Peering into the mirror was a Sight to Behold.
My recently cut hair was combed forward by obliging branches and twigs, giving me the look of a teenage Rock Star, only with mad eyes and nettle stings on cheek and forehead. I had sticks clinging to shoulder, a large leaf of indeterminate origin, hanging from my left ear, and my beautifully clean shirt was blackened and green in equal measures.
In short I was a shocking sight.
And so, sipping my tea a few minutes later, having tidied up a bit, my children looked at me in amazement.
'Mummy, what HAPPENED to you? You look like you've....'
None of them could find a suitable comment.
So I finished it for them.
'...Been through a hedge backwards?'
Grrrrrrrrrrrrrr.
Bloody dogs.



Just too cute, eh?

Tuesday, 9 August 2011

Summer Holidays...

I forget.
Each Summer holidays I forget how wonderful they are, how sodding HARD they are, how full the days, how LONG some days, how short some others...how blissful some moments (beach, sun, children playing and me reading 'The Help') and how BLOODY AWFUL other moments ( beach, sun, children playing and me freezing my tits off in an icy wind, longing for home and tea)
I forget the highs and the lows, the tumbles and the scrapes, the giggles and the rows. I forget how FULL each moment is when we are all together, eating our breakfast, arguing over the cereal choices (low and v. v. boring) bickering over what to do that day, chuckling at memories of the previous day.
I forget the bliss of lie-ins, as children crawl out of bed early and watch TV or else lie in themselves, and we all emerge, tousle haired at about 9.00, clustering round the kettle as I make tea to take back to bed.
Forget the guitar teacher coming at 5, and realise with horror several hours later, as we amble slowly home from the beach, pink faced and glowing from hours of body surfing.
Forget timetables and lists.
Just being. Day after day after day.
Each year I forget this. And each year I remember, with heart stopping gratitude, that the Summer holidays are here again.
Until the cat is sick over the children's dirty washing, or voices are raised for the 5th time within an hour, over a RABBIT RUN for God's sake, and I wish fervently for September, and the bliss of an empty house, and lists, and timetables.
But for now, I am loving it.
For now, this is, I think, heaven on earth.
(Ker'ist, children all in tears about how to bounce on trampoline. Lunch not made and Husband fed up with ironing each night as I moan how little time there is to do everything. So hard to fit it in between my morning cup of tea, tennis and swim on the beach... )

Saturday, 2 July 2011

I'm Still Standing....


My new Best Friend. In the middle.
My old Best Friend. On the left. Husband.
And WHY didn't I take my camera??
WHY did I just have a crappy old mobile phone to take the PICTURE OF SUCH AN ICON?
Grrr.
And, no, I DON'T have a rather unpleasant stain on my left nipple. It was a VIP sticker, and bloody hard it was to rip off the shirt after we got home, I can tell you. (Gosh, what HUGE bazookas I seem to have. They aren't that big, honestly. It's the light. Ho hum.)
A REALLY fun evening. In Hove Cricket Ground, of all places. Meeting Elt (all his friends call him that, you see, and I AM a friend now that I have met him for at least 3 minutes) and rocking along to his music for almost THREE hours. I didn't know a single word of any of them, but know all the tunes, and so drove everyone mad around me as I 'yelled' all the songs without One Single Accurate Word of the Lyrics.
Awesome.
And then we got home, and the cat was sick.
Oh, well.
It was fun while it lasted.
THANK YOU to my darling Brother-in-law and Sister who donated these wonderful tickets to us... just because.
They ROCK.